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MG3520 Frozen will not turn off

mtine15
New Contributor

My MG3520 seems to be frozen. stuck with the power light on and the 4x6 photo paper light on.  I have tried to unplug it, hold any combo of buttons down to hard reset it and nothing seems to work.  It won't even turn off by pressing the power button.  Any ideas or is it dead? 

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