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MG3200 - Error E02 but paper tray is full

UKAli18
Apprentice

My MG3200 is brand new (about 2 months old) and I've had troubles with it nearly from the get-go.

 

I keep paper in the tray but nearly every time I try to print or copy sometime, I get an error E02 (no paper). Moving the paper around in the tray will often fix the issue but it's so time-consuming and frustrating. Printing a 10 page document can easily take half an hour.

 

Please tell me there's a solution to this! I'm at my wit's end with this machine...

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