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MG3000 Every time triesto print I get attention required message. PC to printer

twest18
Apprentice

Trying to print from PC to printer. Non-wireless. Get "attention required" message. Help

2 REPLIES 2

Danny
Moderator
Moderator

Hi, twest18!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof), and whether the error message you're seeing says anything else beyond just "Attention Required." That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

Operating system Windows 10. At first it said my printer was offline. Now it says attention required. When I delete the job it goes away. It will print wireless from my tablet and phone ok. My printer is sub wired to the computer. I have tried to hook it up to all the sub hook ups but still no good. Thanks for the help.

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