MG2550 won't print full A4 sheet

[PaulineD]

I have a Canon MG2550 which won't print a full A4 sheet, it cuts off the last centimetre leaving a gap at the bottom of the page which is rather frustrating.  I had given up on this printer but have now had to start using it again.

I have gone through all the obvious paper setting options, have it set at A4, have been through every option there is, but nothing will make it print the whole page.  It happens in various different programmes so is the printer, rather than the settings.

Any ideas anyone for anything I can try before it heads off to the printer graveyard?

[Tiffany]

Hi PaulineD,

Welcome to The Canon Forum! We really appreciate your participation, however this appears to be a printer model not supported within the US. The Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.