02-13-2017 12:01 AM
My MG 3200 wont print black, even though i have replaced the Cartridge.
02-14-2017 03:32 AM - edited 02-14-2017 03:34 AM
Hi tucker8594,
To try and get the ink to print, please remove the black ink cartridge from the unit and ensure that no tape is left on the bottom of the ink cartridge, then reseat it in the printer. Once this has been done, please perform a print head alignment on the unit by following the steps shown here, and a print head cleaning on the unit by following the steps shown here to see if this will help.
Should you continue to experience difficulty, we ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.
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