Load paper

[melissarivera27]

I have a Canon MP620. I have been trying to print off things from my computer and it work perfectly fine last week. Now it is saying Error there is no paper. Load paper. I have cleaned the roller.. and I have tried one paper and i have tried a whole pile of paper. it will not print!!?? 

[Patrick]

Hi melissarivera27,

Please try printing a test page.  To do this, please load letter-sized paper in the PIXMA MP620 and follow these steps:

1.  Press <HOME>.

2.  Rotate the menu to Settings and press <OK>.

3.  Press <OK> on Maintenance.

4.  Press <OK> on Nozzle Check Pattern.

5.  Press <OK> on Yes.

Does the test page print?  If not, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer