12-22-2017 10:42 AM - edited 12-22-2017 10:42 AM
Using a Canon MG3022
When I try to download MG3000 series Full Driver & Software Package (Windows) I get the error below. Any help?
"Information Acquisition Error Failed to acquire information on the dirver and softward. Check network connection and try again."
Network is fine.
03-26-2018 11:23 AM
Hi cfwells,
Are you still experiencing this error?
If so, please try downloading and installing the MG3000 series MP Drivers first:
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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