For my new printer MG7520, the Image Garden software won't function in Windows 10.
It opens but no commands or features will respond.
I installed the current version for Win 10 from the Canon website.
The Canon Help Desk provided no soultion.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
I have just purchased a Pixma ip7250 Printer and had the same issue with Image Garden. Actually I couldn't install the program at all from the CD. When I tried to download using Quick Menu I got a message telling me I wasn't connected to the internet, which was rubbish! I tried to find the program on Canon UK Support without success. So I asked Cortana - who found the solution on Canon's Thailand website, so I downloaded it from there and installed it. HEY PRESTO - success! It even appeared thereafter in the Quick Menu. Now I can print directly onto CDs and DVDs - Hallelujah! Hopefully this will work for you, too:
Good luck, everyone.
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.