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I need help getting my Canon MG2520 printer to connect to my HP desktop

pectiwita
Apprentice

I have an HP Pavilion Slimline 64-bit operating system Windows 7 Home Premium. I recently purchased a Canon Pixma MG2520 All-in-one. I have connected the printer and downloaded the needed canon drive to get my printer to work. I am connecting my printer via USB. I tried to use my printer and it shows that there is no printer. It will not let me set the Canon Pixma MG2520 as my main computer. When click to add printer I get this message: Windows can't open add printer. Operation could not be completed (error 0X000000c1). Can anybody PLEASE help me.

2 REPLIES 2

Danny
Moderator
Moderator

Hi, pectiwita!

So that the Community can help you better, please tell us whether your computer and your printer are connected via Wi-Fi or via a USB cable. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

Mack023
Apprentice

I have solved my issue by restarting the Printer Spooler service. here

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