I have a canon pixima iX6550 Printer and windows 7 64bit and keep getting the error that its offline

[Kat95]

Its since I updated it. If I dont get it fixed my boss will kill me. But seriously though its a work printer so it needs fixing asap.

[reparaplotter]

is the driver of the plotter properly installed on your computer? Good luck with the error.

[Kat95]

I think so. Im not a computer wiz so. I went on this site and downloaded the drivers but I have no idea if they are properly installed

[kahveen]

Hi Kat95,

You may try the following to see whether it would help,

1) Go to "Control Panel"

2) Select "Devices and Printer"

3) Right click on your printer icon, select "See What's Printing"

4) On the "See What's Printing" window, select "Printer"

5) Uncheck the "Use Printer Offline"

Hope it helps,

Best Regards,

KahVeen