03-02-2014 11:47 AM
03-02-2014 12:50 PM
Hi Bitsysmom!
So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any error messages or other details you'd like to give will also help the Community better understand your issue.
Thanks and have a great day!
03-02-2014 03:57 PM
I have an MG5320 and would that same information for this printer. I'm also getting a U052 error and haven't been able to get rid of it. The black ink question might be a moot issue if I have to unload this fairly new printer. Done with Canon.
03-02-2014 03:57 PM
03-03-2016 04:59 PM
Mine is a a Mac and the most currrent operating
03-04-2016 02:48 PM
nancy1023,
Please perform the following to create a Grayscale preset for black and white printing on your Mac:
1. Open the Applications folder.
2. Open the Textedit program. When the program is open, a small white window will appear.
3. Click File at the top left corner and choose Print.
4. In the Print dialog screen, look for the third dropdown menu, labeled as 'Textedit'.
5. Expand this Menu and choose 'Quality and Media'.
6. In the Quality and Media menu, check the box labeled 'Grayscale'.
7. Next, look up for the second dropdown menu, labeled 'Presets' or 'Standard'.
8. Expand this menu and choose 'Save As'.
9. Type in 'Grayscale' or 'Black and White', then click OK.
Once this has been done, ensure that the new preset is selected before printing. Simply change the preset back to 'Standard' for color printing.
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