10-14-2016 03:38 PM - last edited on 10-14-2016 03:57 PM by Jason
I am unable to print from my iPad Pro. I am using a CANNON MG 6820. I cannot get the printer to print.
Please help!!
10-14-2016 04:43 PM
Are the printer and the iPad both connected to the same wifi network?
What app are you trying to print from?
10-14-2016 04:52 PM
10-14-2016 05:07 PM
Is it a home computer and printer network? Is the printer connected to your computer by cable or wifi?
10-14-2016 08:13 PM
It's an iPad Pro on my home WiFi network. Connected by wifi (I know this sentence is redundant.)
10-14-2016 08:37 PM
What does your iPad show when you select Print from an app?
11-04-2016 08:21 AM
My IPad will not print (wifi) and it is on the same wifi network. In the last screen shot, where it says printers, I have non listed. I have install canon print and it did work the first time I set it up but hasn't since. Any help would be appreciated.
11-04-2016 08:57 AM
I had this happen once and it turned out that my iPad jumped to the guest network in my home rather than the secure network I use for my equipment. Switching back restored printing.
If if you are absolutely sure both devices are on the same network give Canon a call at 1-800- OK-CANON.
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