04-19-2014 02:18 PM
04-19-2014 02:51 PM
Hi!
So that the Community can help you better, we will need to know exactly which model of printer you're using, how it's connected to your computer (USB or wireless), and the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
04-19-2014 03:20 PM
I have a Canon Pixma MG6320. Using Windows 8 and printing wireless,
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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