Hi pjc4925,
So we can better assist you, please reply with the following information:
1. If you press the FAX button on the printer, what receive mode is set (TEL PRIORITY, FAX ONLY, DRPD, etc.)?
2. Are any of the ink cartridges in the printer currently low or out of ink?
3. Are there any error codes displaying on the unit?
We look forward to hearing from you!
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