How do I find my Cannon printer MODEL?

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07-08-2016
10:27 PM
- last edited on
07-08-2016
10:40 PM
by
SamanthaW

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07-08-2016 10:23 PM - last edited on 07-08-2016 10:27 PM by Jason
my serial Number is KJVT [Mod Note: Removed numerical values per forum guidelines].
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07-09-2016 04:40 PM
Hi, elbuenlu!
Based on your serial number, you have the PIXMA MG2920. You can locate the drivers and software for the printer by clicking here.
Hope this helps!

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06-07-2017
10:13 AM
- last edited on
06-07-2017
11:37 AM
by
Danny
I'm having the same problem. I have the serial number: KKGR[numerical portion removed as it's considered personal information]. But what model is it?
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06-07-2017 11:44 AM
Hi, sahauver!
Based on the letter portion of your serial number, your printer is the PIXMA MG3620. This model name should be plainly visible on the top and/or front of your printer's casing.
Hope this helps!

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10-20-2017 03:58 AM
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10-20-2017 08:47 AM
Hi, keriblues!
ADYY corresponds to the PIXMA MX922. This model name should be plainly visible on the printer's outer casing. We hope this helps!

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01-29-2018 07:35 PM - last edited on 01-29-2018 07:36 PM by Crista
Hello my printer serial number is KKDD[Mod Note: Removed numerical values per forum guidelines] how do I find the model

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09-02-2019 01:23 AM
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09-02-2019 10:09 AM
Hello, Jude2151!
You can find the printer model on the front or top of the unit. Here in the USA, our personal inkjet printers are PIXMA, and laser units are imageCLASS.
If you still can't find the model, you're welcome to reach out to our US-based support team at 1-800-OK-CANON (800-652-2666). They're available weekdays from 9am to 9pm (ET).
If you're outside of the USA, click HERE to find contact info for Canon in your country/region.
