09-15-2014 11:19 AM
How do I add a new computer to the scanning function on my PIXMA MX870? I can send print jobs to it from the new computer, but it tells me to "Set the PC to start scanning" when I try to scan to it. The old computer still accepts scanned images when it is turned on.
09-15-2014 11:30 AM
Hi, Illiniboy67!
So that the Community can help you better, we will need to know exactly which operating system is running on the computer you're trying to connect to the scanner, and how it's connected (USB, ethernet, or wi-fi). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
09-21-2014 06:21 PM
It's on Windows 8.1 and on my home wi-fi network.
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