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Horizontal line at page end - ADF scanner - TR4520

vcanuser
Apprentice

I have been experiencing the horizontal line at the page end after doing adf scanning. 

 

I received a replacement printer and have the save problem. 

 

I uninstalled all the canon softwares and re-installed them. But still keep getting the horizontal line. 

 

It's a brand new printer and my old one has the same problem so I don't think it is smudge or something. 

 

Please suggest if you have any troubleshooting steps or workaround. 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi vcanuser,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

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