Getting PIXMA MG2522 to scan

[rbranson24]

Hello, 

Im trying to connect my MG2522 to scan photos onto my computer. When I download the app "IJ Scan Utility", it only shows as MG2500 series and not the actual model. The app home screen shows the following, "apps (cloud, getting the most out of your printer), Manual, or support. I do not see any option to scan or any information regarding my printer. I have uninstalled and reinstalled the software multiple of times but given the same results each time. 

Side note: In PC settings, computer is reading the printer correctly as MG2522

Can you please help me?

[Patrick]

Hi rbranson24,

It would appear that the driver is not installed.

With your PIXMA MG2522 turned on, please disconnect the USB cable from your PIXMA MG2522 and then download the driver using this link:

Print Driver and Scan Utility Installer Ver.1.02 (Windows)

Once that finishes downloading, please open or run that file to begin the installation on your computer.  The file name is "mp68-win-mg2500-1_02-ejs.exe" in case you have to search for it.

Please only reconnect the USB cable when prompted by the installation.

After completing, you may then use the IJ Scan Utility to scan with your PIXMA MG2522.

More information regarding the IJ Scan Utility can be viewed in the manual using this link:

MG2500 series > Scanning

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.