G7020 says need driver; website says no

[Support-HaHa]

My printer says there's something to download from the server, but the website says I don't need to. Do I need to? If not, how do I clear the message from coming back?

[Stephen]

Hello!

So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows Vista/7/8/10/11 or macOS 10.x/11.x) and how you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

[Support-HaHa]

My apologies, it's a MacBook that's still on Catalina 10.15.7 and it's WiFi. Works fine, I can reset the message w/OK, just tired of having it reappear when I'm then told it's not needed. 

[shadowsports]

Greetings,

You may want to consider removing the device from Printers and Scanners, restarting, and reinstalling using the following package:

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDIwMDAwNTk0MjAy&cmp=ABR&lang=EN

This is Catalina specific