08-13-2014 05:53 PM
08-13-2014 06:17 PM
Hi, dyna!
So that the Community can help you better, we will need to know exactly which printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
08-14-2014 06:03 AM
08-25-2014 03:16 PM
Hi dyna,
If FAX only mode is selected for Receive mode settings, there will be no automatic switching between voice and fax calls. Please set the receive mode to TEL priority mode to DRPD or Network switch:
1. Make sure that PIXMA MX922 is turned on.
2. Press the FAX button.
3. Press the center Function button.
4. Use the up or down button to select the receive mode, then press the OK button.
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
08-26-2014 06:24 PM
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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