False paper Jam MG 2550

[AFC625]

Hi i have failed to resolve the paper jam issue on my home printer Canon MG2550 . I have followed all the advisory steps so far without success. There is no paper jammed in the unit !

Any advice much appreciated

[Patrick]

Hi AFC625,

To resolve the paper jam error, please watch the following 2 videos:

https://www.youtube.com/watch?v=XqWAtKWKS10

https://www.youtube.com/watch?v=EYGUYAQFXgo

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI