11-26-2016 09:34 PM
I got a used Canon mp495 printer and finally got it installed today. I tested the printing for color photos by printing some of my own, but all the pictures are very faded. What do I do?
11-26-2016 10:27 PM
Hi, mysterycamera.
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and the software you are using to print. Also, which type of paper are you using?
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
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