cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ever since updating my Mac to El Capitan, I cannot print on my Canon MG7120.

rockman1956
Apprentice

The wireless MG7120 printer just does not seem to work properly after upgrading to El Capitan OS.  The print jobs take forever to start and then just hang up.  Finally they abort with a partial page coming out.  The print momnitor shows the job has stalled.  When I click "resume", it happens all over again. It is angonizing.  The wireless connection seems fine and internet operation is perfect.  Can anyone help me resolve this?  

 

Thanks,

 

Gene

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

You may have to update the drivers for the printer.  Visit our website at www.usa.canon.com and search for your printer at the top of the page.  Download the drivers and the IJ Network Tool in the software listing to get the unit up and running.

 

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements