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Configuration error 0X8007007e when trying to print

AZPhil
Contributor

Hello All,

 I have a PIXMA TR7520 printer and just recently when try tp print photograph from my saved scanned images I get this message in red letter when the printer tool window open. " EXPERIENCED UNEXPECTED CONFIGURATION PROBLEM"  with this code underneath it.    0X8007007e I tried to reload my drivers but I still am getting this . It prints a good test page but not working the way it was just 10 minutes before. Any help would be greatly appreciated.

 

Phil

6 REPLIES 6

shadowsports
Legend
Legend

Greetings,

What application are you printing from?

 

Does this occur with every file or just one?

 

See the post below.

 

https://community.usa.canon.com/t5/Printer-Multifunction-Support/PIXMA-TS-6320-Won-t-Print-PDFs-or-P...

 

 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Hello Rick,

I am getting this when I open a file(Document& Picture) and select Print. The printer window opens and has that message just below the ON/OFF icon.

 

I found out that if I don't open the file and just select it and and right click and select the print option it works. my example of what I am doing: I open up my picture file from my menu, Then I click on that image and its displayed(opens) and I select the printer icon on the upper right . I get this error. If I just right click the image and select the Print from the drop down menu it works.

 I hope that explains what I am experiencing.

 

Thanks for looking at this. I'll take a look at the link you provided \.

 

Phil

I'll add that this is a lenovo ideapad running Windows 10 version 1909

Hello Rick,

 I read the link you provided and I followed Patrick's(Product expert for Canon) instructions and uninstalled and reinstalled all the drivers and software from the CD that was provided with this.

 

I still am experienceing the same thing.

I also printer out the Network configuration page and I am getting this on the print out.

 2 Network Diagnostics

2- 1 Diagnostic result:  There is a problem in the setting/enviroment.

2-2 Result codes   c-0, c-7,c-9

 

These say its a wifi problem. I reset my router and like mentioned above, this only happens when I open the file and use the printer icon.. If I just right click on the file/image and select Print from the drop down menu It works........????????

 

So let me know what you think

 

Thanks

Phil

 

One other note/question. I am getting a notice that my ink is low. But the bar graph still shows that I am at the lower end but I am not out.
Would the low ink cause the problem I am seeing?

Phil

Hello,

 

Low ink would not cause this particular error on Windows. 

 

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