Cartridge stuck in MG3600

[Jb65z3MXy]

Need to change my black cartridge but need to remove the colour to get to it the colour  will not move out completely 

[Danny]

Thanks for joining the conversation, Jb65z3MXy!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG3600 series.  The model number should appear on the front of the printer at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!