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CanonMG5320 (Pixma) goes through the motions but doesn't print; plenty of ink; tried restart. Help

adammajor06
Apprentice

I've had a Canon MG5320 (Pixma) for just over a year and it just stopped printing yesterday.  Printer still goes throught the motions, as if it's printing, but there's no ink on the page afterwards.  Ink cartridges are full; I've tried unplugging it to restart it, without success.  

1 REPLY 1

Ramona
Authority

Hi adammajor06,

 

We recommend performing at least one cleaning and two deep cleanings on the printer to try and get the ink to print on the page.  To perform the cleanings, please follow the steps located at the link below:

 

PIXMA MG5320 Print Head Cleanings

 

If the ink still does not appear on the page after performing the cleanings, the printer may require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

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