07-22-2013 09:32 PM
I do not get a print menu screen when I try to print, therefore I cannot choose "selection" to allow copying
only a few pages. Does anyone have any idea how to make the menu screen appear.?
07-22-2013 10:35 PM
Hi carooljohnson,
The community is eager to assist! To ensure the most accurate information is provided, we’ll need to know the version of Windows or Mac in use. We look forward to hearing back from you!
09-05-2013 08:13 PM
I have Windows 8. I need help. Nothing more frustrating than a new printer that has limitations. - Carol
09-15-2013 11:40 AM
Hi carooljohnson,
The print menu that appears will depend on the application you are printing from. Some programs will use a custom print menu with more (or less) options then the default. Does this issue occur when printing from any source, including a Notepad document?
One thing that may help, is to ensure that your drivers are properly installed. With Windows 8, visit our website for the most up to date drivers.
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