Canon ix6850 easy photoprint ex insufficient memory

[cerithomas]

Hi all,

I have a Canon ix6850 which I have been using for some time with no issues but recently I get a photoprint ex insufficient memory issue as per the below image when attempting to print, I have followed the steps as mentioned here https://www.youtube.com/watch?v=bwqufPWSVuU both deleting and renaming the settings file, furthermore I uninstalled the software then reinstalled, same issue once again, any advice would be greatly appreiated,

Thanks,

Ceri. 

[Michael]

Hello.

Try uninstalling the drivers and the Easy-PhotoPrint program.  Then download and install the latest versions from the www.usa.canon.com website.

If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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