10-13-2024 10:07 AM
Hello! I have a problem with my printer, when I set printing to automatic duplex, sometimes it prints normally, but most of the times the printer reports a 1310 error "The size of paper may not be compatible with automatic duplex printing." However, my paper size is always A4. I tried printing with another computer and it does the same. After a few pages printing with duplex normally it always reports the 1310 error.
Any ideas what happened and how to fix it? Thanks!
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