cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon Solution Menu for mp610 has Trojan!

christmas_67
Apprentice

Hi I am using Microsoft system internals the latest release. It shows that the canon solutions menu software has a trojan on it I rescanned from virus total and sure enough 1 of 56 AVsoftware. shows this.

Jiangmin

Trojan/Agent.kita

20151012

 Please fix this and let me know when you have so I can download the patch. I use windows 10 64bt.

Thank you

John Putnam

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

In some cases, anti-virus or firewall programs may produce false-positives for drivers or software.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Avatar
Announcements