Canon Printer wont connect to Computer

[jvancena]

Canon MG4220 will not print from computer. Everything else about printer works fine, copies and scans. It shows up on the computer but says it is offline, I have tried disconnecting and connecting the printer to wifi.

[Crista]

Hi jvancena! 

Thanks for joining and posting the Canon Forums! 

To have a better understanding of your issue, please let everyone know what operating system (Windows or Mac) you are using. 
 
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
  
Thanks!

[jvancena]

It is a DELL windows computer

[Michael]

Hello.

Try uninstalling the drivers from the computer.  Then restart the PC and download the latest MP drivers from our website at the following link:

PIXMA MG4220 Drivers & Downloads

If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.