Canon Pixma iP4200

[RBobJones]

My Pixma iP4200 will not print black ink, even after cleaning repeatedly and following the forum instructions, but now it will not print at all since the status frame only shows "Collecting Printer Status".  What can I do to get past the "Collecting Printer Status"?  Then I will have to re-start my "no black ink" problem.

[Patrick]

Hi RBobJones,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.