Canon Pixma TS6120 Offline

[nancynap]

I just upgraded my mac to High Sierra, version 10.13.3

When I send a job to the printer, "the printer is not connected".

I have rebooted both the computer and the printer and continue to get this message.  I was thinking that the upgrade to a new version of the operating system might require an updated printer driver.  Any thoughts?

[Michael]

Hello.

Try installing the latest drivers from our website.  Visit www.usa.canon.com to download the latest drivers for your product.

If you continue to have difficulties, find more help at Contact Us.

[Canon6120]

I suspect the printer has one cartridge out of ink thus forcing you to put in a cartridge to coontinue printing. Sneaky - never trust a printer company with a cartridge.