05-29-2020 11:59 AM
Ive been printing lots of photos 4x6 and 5x5 with this printer and lately the black has stopped being black. Its just a dark blueish color. No matter what i cant get it to go back to dark black. The cartridges are full of ink and i dunno what to do.
06-05-2020 04:03 PM
Hi TeddyDb33,
I recommend printing a Nozzle Check first. Please click HERE for the steps. Once it prints, click the blue link in step 5 to compare you print out to the sample.
If it does not match the sample, I recommend performing a nozzle cleaning. Click HERE for the steps. If after 2 nozzle cleanings, the results do no improve please reply with the information that is on your ink cartridges( ink number, where it was made, etc).
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