Hi sabyr85,
To try and resolve the double printing issue being experienced, please perform a print head alignment on the unit by following the steps located here. If double printing continues, please try cleaning the encoder film of the printer following the steps shown here. If you still experience difficulty, we ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance. A Canon technical support representative will be happy to help. There is no charge for this call.
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