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Canon Pixma MG2522 with chrome book

Allisonnicle
Apprentice
My printer is already setup using a windows, but the windows computer is down currently. I have my chrome book and was hoping to manually setup the printer but I can’t figure it out. When I connect using the USB the computer recognizes it as a MG2500, so the correct model isn’t coming up, and the options I’m finding require an IP address which is doesn’t have.
1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Allisonnicle,

 

The ChromeOS does not have native printing support for the PIXMA MG2522.  Please view the following article for further information:

 

https://support.usa.canon.com/kb/index?page=content&id=ART178764

 

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30 PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.

 

 

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