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Canon Pixma MG2522 What is code 5B00

eramcharan
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DerrickL
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Understanding Error Code 5800 for Canon Pixma MG2522

Error code 5800 on the Canon Pixma MG2522 typically indicates a problem related to the printer's waste ink counter. This error can prevent the printer from functioning properly.

Common Causes

  • Waste Ink Counter Full: The printer has a built-in counter that tracks the amount of ink absorbed by the waste ink pads. When this counter reaches its limit, the printer will display error code 5800.

  • Improper Ink Cartridge: Using non-genuine or incompatible ink cartridges can also trigger this error.

Solutions

  1. Reset the Waste Ink Counter:

    • Turn off the printer and unplug it.
    • Open the ink cartridge cover and wait for the cartridges to move to the service position.
    • Disconnect the power cable to keep the cartridges in place.
    • Clean the waste ink pads if accessible, or consider replacing them if they are saturated.
  2. Check Ink Cartridges:

    • Ensure that you are using genuine Canon ink cartridges or reputable third-party brands.
    • Reinstall the cartridges to ensure they are seated correctly.
  3. Driver Reinstallation:

    • If the error persists, reinstall the printer driver using Canon's service tool. This can help reset any software-related issues.
  4. Contact Support:

    • If none of the above solutions work, it may be necessary to contact Canon support for further assistance or servicing.
    • You may be able to work around this error using this method:
    • https://www.youtube.com/watch?v=rkHJZUpMsXM
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