Canon Pixma 3620

[armand75]

good day, i got this problem with my canon MG3620 last week which i tried to reset the ink absorber, when i tried to enter in service mode it doesnt continue, the light only hangs on either the alarm light and power button. Is there a way to fixs this issue? thanks in advance

[armand75]

no way to solve this problem?

[Ramona · Accepted solution]

Hi armand75,

With the issue the printer is experiencing, it will require servicing.  We ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.