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Canon My Image Garden v3.6.1

justasiam
Apprentice

I have had this Canon MG7720 printer for over a year now. It has been working flawlessly.

 

I am having issues with My Image Garden v3.6.1.

 

 I print a DVD label on my dvd and it prints each one faded out and not true colors.

 

When I print the same exact image file on standard paper, it prints perfectly.

 

Ideas?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi justasiam,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Thank you for the reply. I did call tech support and it turns out that the faded print was due to the label on the dvds I was using. Never seen that before.

 

Anyway, all solved.

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