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Canon MX922

carolonpark
Apprentice

Frustration!  Printer only prints partial page or blank page.  Happens mostly with Publisher documents and double-sided docs.  Any solution?  Have already downloaded latest software, cleaned and tested, etc.  Nothing seems to work.

 

3 REPLIES 3

Darius
Whiz

Hi carolonpark.

 

What operating system is running on the computer that's experiencing this problem?

 

Also, please perform a nozzle check, and post the results in your response.

Windows 10.  Performed all the checks.  All is normal.

 

Just to double check, please compare your printout to the example below.

 

Does your nozzle check print correctly?

 

MX922 Nozzle Check.jpg

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