05-21-2013 08:40 AM
The fax still works but scanner gives a "stopped working" error. I have tried all the usual trouble shooting including going to the twain32 folder to check for third party interference. Nothing has worked. Any ideas?
05-21-2013 09:11 AM
Hi katevancolen!
So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), and how you're connecting to your device (USB, Wi-Fi, or ethernet). Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!
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