cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon MX532 suddenly stops functioning 'port in use'

smorgdonkey
Apprentice

I just printed normally a day or two ago and now, with no changes, I am getting no printing and 'port in use' error.

I tried updating the drivers and I got the message that the drivers are up to date.

Windows 10 Pro. 

Suggestions please?!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi smorgdonkey,

 

Reinstalling will resolve this issue.  To do this, please follow these steps:

 

 1.  Press the Windows key on your keyboard and the letter R, then let both go.

 

 2.  In the Run window, please type CONTROL PANEL and click OK.

 

 3.  Click on View devices and printers (or Devices and printers, depending on your view).

 

 4.  Right click the Canon MX530 series and left click on Remove device.  Repeat until all MX530's are removed.

 

 5.  In the upper left corner, click on Control Panel (or the Back button).

 

 6.  In Control Panel, click on Uninstall a program (or Programs and features, depending on your view).

 

 7.  Click once on "Canon MX530 series MP Drivers" and then click Uninstall at the top.

 

 8.  Follow the on screen prompts to uninstall the driver.  When you click Complete,  the driver is uninstalled.

 

 9.  Once done, please reboot your computer.

 

When your computer restarts, we will reinstall:

 

 1.  Please use the following link:

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-s...

 

 2.  Click the Select button next to "MX530 series MP Drivers Ver.1.01 (Windows)".

 

 3.  Click the Download button.  The drivers will download.

 

 4.  Once the download is complete, open your downloads folder.  To access this, press CTRL and J, then let both go.

 

 5.  Double click "mp68-win-mx530-1_01-ea33_3.exe" to begin the installation.

 

 6.  Follow the on screen prompts to reinstall.

 

Once the installation has completed, please attempt to print.

 

 

 

Avatar
Announcements