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Canon MX330 WONT PRINT

tnvolfan88
Apprentice

I saw an earlier post where someone changed the cartridge on their MX330 and then it stopped printing.  That just happened to me.  It was printing fine yesterday, the ink was running low, so I put a new cartridge in and now I just get blank pages.  Everything else appears fine- no error messages, no warnings, etc.  It is printing as if everything is normal but all I get are blank pages with a new cartridge.  I also changed out the cartridge and put in a second one just in case it was a bad cartridge and the same thing.  Also unhooked from computer, turned off, reconnected, etc. and still blank pages.  

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Check to make sure that any packing materials are removed from the cartridge.  Any bright orange tape left on the cartridge should be removed as this would obstruct ink flow.

 

If the same issue persists, find more help at Contact Us.

 

 

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