Canon MP990 U052 - print head is incorrect

[jaj]

I have taken the print head out and placed back into the printer - then replaced all ink cartridges - turned printer off - unplugged printer for 10 minutes then turned back on.  This error message keeps coming up.  This is a NEW printer and barely used.  

HELP

[Julius]

Hello jaj!

You have done the recommended troubleshooting for this error.  Please contact our support group using the link below for additional assistance.  Thanks!

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[Julius]

Hello jaj!

You have done the recommended troubleshooting for this error.  Please contact our support group using the link below for additional assistance.  Thanks!

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[Julius]

Hello jaj!

You have done the recommended troubleshooting for this error.  Please contact our support group using the link below for additional assistance.  Thanks!

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[Julius]

Hello jaj!

You have done the recommended troubleshooting for this error.  Please contact our support group using the link below for additional assistance.  Thanks!

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer