01-16-2020 05:12 PM
Hello,
I recently upgraded my mac laptop and am running on MacOS Catalina 10.15.2, I tried to set up my printer on my laptop and am required to download the printer driver, however it is not on the website. Can somene please help find a way to get my printer to work?
Thanks in advance!
01-16-2020 11:58 PM
Greetings,
The MP620 is 9 yrs old.
I believe Mavericks 10.9 was the last MAC OS that was oficially supported.
~Rick
Bay Area - CA
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01-17-2020 03:20 PM
Hi JB_3383,
As Rick stated, the PIXMA MP620 is not supported with macOS v10.15.
You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
11-28-2020 12:38 PM
This is really disappointing. We live in a world which is running out of resources, and we are having to ditch perfectly good hardware because it is not supported with software upgrades. My MP620 works fine with my older macs which have upgraded to Catalina, but I can't use it with my wife's new MacBook which came with Catalina installed.
This is basically immoral.
Sorry, but I will be trying to find a manufacturer with long term support for future purchases.
05-25-2020 10:59 AM
Printer not finding my network; not sure it's working properly because i am using macos catalina. Please advise
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