Canon MP610 error 5100

[katefalcone]

Help!  My mp610 ran out of ink for the first time this week and I replaced it with genuine ink from staples.  A day or so after changing the cartiges I received an error message that hasn't gone away.

I have restarted,

replaced the ink again

checked for blockages/debris/jams

tried to reset (no response from printer)

I need to print!

What can I do that I haven't done?

Thanks,

Kate

[Jason]

Hi, 1985slh!
 
Please try the steps found by CLICKING HERE to try and resolve the error.

If it persists, our US-based technical support team is standing by, and can look into it further via Email at http://Canon.us/SupportCF
  
Thanks!

[katefalcone]

yes I did all that- I'll email tech support
thanks