Canon_MP495_series

[jcarriew]

When I want to print an email,I get the message"Error While Printing" What is causing this problem?

[Danny]

Hi, jcarriew!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) and which application you're trying to print your email from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[jcarriew]

I use a MAC OS Big Sur- MACBOOK PRO. I copy emails from this computer.

[Patrick]

Hi jcarriew,

The PIXMA MP495 is not supported with macOS v11.0.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002.  They're available weekdays and Saturdays after 9 AM ET (6 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.