03-02-2018 02:04 PM
Howdy, I click on Devices and Printers like I always do. The printer icon comes up and it usually gives me the option to scan. It doesn't anymore. Is it me or the printer? Thanks, theDave
03-02-2018 02:15 PM
Hi, theDave!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
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