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Canon MG6120 Printer/Scanner crops all letter sized scans

kraft2014
Apprentice

Hi!

 

I have a Canon MG6120 Printer/Scanner. The scanner has a problem which is that it never scans the rightmost inch of any letter sized document that I scan.

 

To try to solve this problem I have configured the document size as letter, and I have correctly positioned the document on the scanner. I have also kept the lid up while scanning to confirm that no portion of the scanner light is burnt out.

 

Please advise on how I can attempt to resolve this.

 

Thank you!

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