Canon MG 6820 not printing correctly

[CSmith1]

My printer has recently stopped printing the page in full. It eliminates some lines of type but I can go back and reprint and then it all shows up. Help needed please

[Crista]

Hi CSmith1!

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[CSmith1]

I have a PC with Windows 10 and everything is up to date. Thanks Christa. As I said, if I reprint the page, a 2nd time, it works perfectly.It's about a year old, I think.

[CSmith1]

Thansk for your patience with me. I want to clarify that the printer works perfectly everywhere- except on one of my web pages. It always did perfectly there too, until the last 2 weeks.

[Michael · Accepted solution]

Hello.

Since the unit works correctly everywhere else but that one particular web page, try using a different web browser to see if this will help. 

Also, check to see if there is a "print" option inside the page itself.  This should properly format the page for printing.

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